FAQs

What payment methods do you accept?

We accept PayPal, Visa Credit, MasterCard, American Express, Diners Club, Discover, and JCB.

 

When will my credit card be charged?

Your credit card will be charged the full amount at the time of purchase. 

 

Is my credit card and personal information secure? 

Yes. Transactions go through a secure shopping cart powered by Shopify.com, one of the biggest e-commerce

providers on the web. Shopify is certified Level 1 PCI DSS compliant. More details here

 

What delivery options do you offer Internationally?

We offer free shipping on all international delivery.

 

Can I make changes to my order?

If you'd like to request a change to an order, please contact us ASAP at orders@chouandchou.com.

Orders are processed throughout the day, every day. Once the order is shipped, we can no longer make changes to

it or cancel it.